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Shipping policy

At EYEGLAM Lashes, we aim to provide convenient and reliable shipping options for our valued customers. Please read our shipping policy carefully to understand how we process and deliver your orders:

 

Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of
shipping (business days exclude Sundays and other holidays).

 For other areas the products will be shipped which may take 1-2 weeks depending on location.

 At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics.

  1. Shipping Charges:

    • We charge a flat rate of Rs 50 for shipping on all orders below Rs 600.
    • Orders with a total value of Rs 600 or more qualify for free shipping.

  2. Cash on Delivery (COD) Orders:

    • For Cash on Delivery (COD) orders, an additional charge of Rs 40 will be applied on top of the standard shipping fee.
    • This extra charge covers the processing and handling costs associated with COD transactions.

  3. Shipping Methods:

    • We utilize reliable courier services to ensure timely delivery of your orders.
    • Delivery times may vary depending on your location and courier service availability.

  4. Order Processing:

    • Orders are processed within [insert processing time] business days after payment confirmation.
    • Once your order has been processed, you will receive a confirmation email with tracking information to monitor the status of your shipment.

  5. International Shipping:

    • At this time, we only offer shipping within [INDIA]. We do not currently ship internationally.

  6. Address Verification:

    • Please ensure that your shipping address is accurate and complete to avoid any delays or issues with delivery.
    • We are not responsible for orders shipped to incorrectly provided addresses.

  7. Tracking Information:

    • You will receive a tracking number via email once your order has been shipped.
    • Use this tracking number to monitor the progress of your shipment on the courier's website.

  8. Shipping Delays:

    • While we make every effort to deliver your orders within the estimated timeframe, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions or courier service disruptions.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team for assistance. Thank you for choosing EYEGLAM for your shopping needs.